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How to Return Verizon Equipment in 2026: Step-by-Step Guide to Avoid Fees
"Note: This guide focuses strictly on returning leased Verizon residential telecom equipment (Fios Home Internet, 5G Home Internet, and Fios TV hardware) and does not address returning mobile smartphones or smartwatches purchased under device payment contracts. Canceling your Verizon services or upgrading your home network hardware requires returning leased equipment to avoid costly penalties. Verizon enforces strict guidelines regarding which devices must be returned, the timeframe for doing so, and the acceptable return channels. Failing to return your Verizon Fios router, TV set-top boxes, or 5G Home Internet gateway within the designated w..."
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