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Do I Have to Return Xfinity Equipment With the Original Box in 2026?

"When you terminate your Xfinity service or upgrade to newer hardware, a common source of anxiety is the state of the return equipment. You might be staring at a pile of cables, routers, and TV boxes, wondering if you must locate the original packaging or if generic shipping supplies will suffice. As of 2026, Xfinity’s equipment return policies have been streamlined to prioritize customer convenience while ensuring hardware integrity. Understanding the Xfinity Equipment Return Policy for 2026 The short answer is no; you are not required to return your Xfinity equipment in the original retail box. Comcast/Xfinity does not penalize customers for..."

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