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How to Return Xfinity Equipment: A Complete 2026 Guide

"Returning Xfinity equipment correctly is a critical task for subscribers closing their accounts or upgrading hardware to ensure billing stops immediately and equipment-not-returned fees are not applied to the account. As of 2026, Comcast/Xfinity has streamlined this process to prioritize customer self-service through digital tracking and verified retail partnerships. Understanding the Equipment Return Protocol for 2026 When you terminate your service or swap out a gateway, television box, or cable card, you are entering a formal logistics hand-off. The equipment remains the property of Comcast. If it is not returned within the prescribed time..."

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